CONTACT ME
for an appointment
(850) 207-2503
Copyright 2013. ronald nelson sr. All rights reserved.
Positions Held
VP / GM / Multi-Site Director / Site Director / Manager / Supervisor / Trainer / Agent
Senior Executive - Organizational Leadership
Objective
To optimize business operations and maintain organizational effectiveness.
This would include existing organizations, start-ups and acquisitions.
Profile
An administrative leader - specializing in Organizational Excellence - design, KPI bench-marking, and performance optimization (single and multi-site locations). Industry experience includes Retail, Telecom and Utility (residential, commercial, collections and network operations) in an on, near or off shore environment. Managerial experience includes VP Customer Experience, Sr Director Multi-Site Customer Service and Network Operations - responsible for multi-million dollar revenue generation, customer experience, employee engagement, public service commission and labor relations oversight.
Personality trait is ENTJ based on Myers Briggs MBTI - Manages by objective, Compassionate yet decisive, Prides self in managing processes and leading people, and Understands the value in TEAM - (Together Everyone Achieves More).